The Kansas Department of Health and Environment (KDHE) has issued a boil water advisory for the City of Richmond located in Franklin County.
Customers should observe the following precautions until further notice:
If your tap water appears dirty, flush the water lines by letting the water run until it clears.
Boil water for one minute prior to drinking or food preparation or use bottled water.
Dispose of ice cubes and do not use ice from a household automatic icemaker.
Disinfect dishes and other food contact surfaces by immersion for at least one minute in clean tap water that contains one teaspoon of unscented household bleach per gallon of water.
Water used for bathing does not generally need to be boiled. Supervision of children is necessary while bathing so that water is not ingested. Persons with cuts or severe rashes may wish to consult their physicians.
The advisory took effect on March 9 and will remain in effect until the conditions that placed the system at risk of bacterial contamination are resolved. KDHE officials issued the advisory because of a line break resulting in a loss of pressure in the system. Failure to maintain adequate pressure may result in a loss of chlorine residuals and bacterial contamination
Regardless of whether the public water supplier or KDHE announced a boil water advisory, only KDHE can issue the rescind order following testing at a certified laboratory.
If you have questions, please contact the water system or you may call KDHE at 785-296-1317.